Winding Machinery -Export Policy

1. Objective

This policy outlines the import and export procedures, payment terms, and compliance requirements related to winding machinery, ensuring smooth international trade operations.

2. Advance Payment Terms – Priority Policy

All orders will be processed only after receiving advance payment, which ensures commitment and smooth transaction flow.
Minimum advance amount: 100% of the total invoice value (unless otherwise agreed in writing).
Accepted payment methods: Bank Wire Transfer (TT), LC (Letter of Credit), or UPI/NEFT for domestic clients.

3. Export Policy (for Global Distribution)

Products exported will be certified as per international quality norms.
Export documentation includes:
- Commercial Invoice
- Packing List
- Certificate of Origin
- Shipping Bill
- Bill of Lading / Airway Bill
Export incentives (if eligible) will be claimed under DGFT norms (MEIS, RoDTEP, etc.).

4. Compliance

Adherence to IEC code and local authority approvals (DGFT, GST, RBI guidelines).
All machinery must comply with destination country safety and technical regulations.

5. After-Sales Support

1. Order Confirmation & Cancellation

Orders are confirmed only after receipt of advance payment.
Once confirmed, cancellation is not permitted without written agreement. In case of cancellation, advance payment is non-refundable unless agreed.
Any changes to specifications must be informed within 24 hours of order confirmation.

2. Delivery & Shipment

Standard delivery time: 4–6 weeks from the date of advance payment (or as per quotation).
Delivery schedule may vary based on customization or export documentation delays.
We are not liable for delays caused by customs, transport strikes, or force majeure events.
For international shipments, all duties, taxes, and port charges in the destination country are the responsibility of the buyer.

3. Warranty

All machinery carries a 12-month warranty from the date of shipment against manufacturing defects only.
Warranty excludes:
- Wear and tear parts
- Damage due to mishandling or improper installation
- Electrical supply issues or overload

4. Installation & Training

Basic operational manual and virtual support will be provided.
On-site installation/training (if required) is chargeable extra and must be agreed in advance.

5. Quality & Inspection

Machinery is tested and inspected before dispatch.
Third-party inspection (if needed) can be arranged by the buyer at their cost before shipment.

6. Liability

Our liability is limited to the cost of the product supplied.
We are not liable for any indirect loss, production loss, or business interruption caused by machinery failure or delays.
We will not be Responsible for damage in transportation

7. Legal Jurisdiction

All disputes are subject to Ahmedabad jurisdiction only.
The governing law shall be Indian Law for all international and domestic transactions.

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